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Händle & Korte GmbH · Rathausufer 20 · 40213 Düsseldorf +49 211 6022440 info@hk-net.de Deutsch

Privacy policy

Convenience translation. Only the German version is legally binding: Datenschutzerklärung.

I. General information

  1. Below we inform you about the collection of personal data when you use our website.
  2. With reference to the definition in Art. 4(1) of Regulation (EU) 2016/679 (hereinafter referred to as the 'General Data Protection Regulation' or 'GDPR' for short), the term 'personal data' means all data that can be related to you personally. This includes, for example, your name, address, email address and user behaviour. With regard to further terms, in particular the terms 'processing', 'controller', 'processor' and 'consent', we refer to the statutory data protection definitions in Art. 4 GDPR.
  3. For matters that have an effect in Switzerland, even if they are initiated outside Switzerland, the Swiss Federal Act on Data Protection, hereinafter referred to as 'FADP' (DSG), also applies. However, we use the terms of the GDPR throughout this policy. Insofar as the FADP applies, the GDPR terms 'personal data', 'processing', 'processor', 'special categories of data' and data portability also mean the terms used in the FADP, 'Personendaten' (personal data), 'Bearbeitung' (processing), 'Auftragsbearbeiter' (processor), 'Datenübertragung' (data transfer) and 'besonders schützenswerte Personendaten' (sensitive personal data). In this case, the legal meaning of the terms is determined by the FADP.
  4. As a matter of principle, we only process personal data insofar as this is necessary to provide a functional website as well as the content and services we offer. As a rule, personal data is only processed if you have given us your consent within the meaning of Art. 6(1)(a) GDPR or if the processing is permitted by statutory provisions, in particular by one of the legal bases set out in Art. 6(1)(b) to (f) GDPR.
  5. Your personal data will be erased or blocked as soon as the purpose of storage no longer applies. Data may also be stored beyond this if this is provided for by national or European regulations to which we are subject. In this case, the data will be blocked or erased when the storage period prescribed by the respective regulations has expired. The latter does not apply if further storage of the data is necessary for the conclusion or performance of a contract.
  6. Insofar as we use commissioned service providers for individual functions of our website or wish to use your data for advertising purposes, we will inform you in detail below about the respective processes.

II. Controller

  1. The controller within the meaning of Art. 4(7) GDPR, of the other data protection laws applicable in the member states of the European Union and of other regulations and provisions relating to data protection is:

    Händle & Korte GmbH
    Managing Director: Martin Korte

    Rathausufer 20
    40213 Düsseldorf
    Germany

    Phone: +49 211 6022440
    Email: datenschutz@hk-net.de

    Register court: Amtsgericht Düsseldorf (Düsseldorf Local Court)
    Register number: HRB 35769
  2. Further details about the controller can be found in our legal notice.

III. Your rights

  1. With regard to the personal data concerning you, you have the following rights vis-à-vis us:
    • the right of access,
    • the right to rectification and erasure,
    • the right to restriction of processing,
    • the right to object to processing,
    • the right to data portability.
  2. In addition, you have the right to lodge a complaint with a data protection supervisory authority about our processing of your personal data.
  3. Within the scope of the FADP, you also have the right to:
    • data surrender,
    • data destruction

IV. Processing of personal data when our website is used for information purposes

  1. If you visit our website without registering or otherwise providing us with information ('use for information purposes'), we only collect the personal data that your web browser transmits to our server. If you wish to view our website, we collect the following data, which is technically necessary for us to display our website to you and to ensure its stability and security: IP address, date and time of the request, time zone difference to GMT, content of the website, access status (HTTP status), amount of data transferred, referring website, web browser, operating system, language and version of the browser
  2. The aforementioned data is also stored in so-called log files on our servers. This data is not stored together with other personal data relating to you.
  3. The collection and temporary storage of the IP address is necessary to enable our website to be delivered to your device. For this purpose, your IP address must be stored for the duration of your visit to our website.
  4. The storage of the above data in log files serves to ensure the functionality and optimisation of our website and to ensure the security of our information technology systems.
  5. This data is not analysed for marketing purposes. Our legitimate interest in the data processing lies in the aforementioned purposes. The legal basis for the collection and temporary storage of the aforementioned data and the log files is Art. 6(1) sentence 1(f) GDPR. The above data used to provide our website is erased when the respective session has ended. The collection of the above data to provide our website and the storage of this data in log files is essential for the operation of our website. There is therefore no possibility to object.

V. Cookies and fonts

  1. Our website does not set any cookies. For visitor statistics we use Matomo on our own server, likewise without cookies (see Section IX). Only if you object to the statistics is a cookie stored that remembers your objection.
  2. The fonts used on our website are loaded from our own server. No connection to third-party servers (e.g. Google Fonts) is established in the process.

VI. Other functions and offers on our website

  1. In addition to the use of our website for information purposes described above, we offer various services that you can use if you are interested. As a rule, this requires you to provide further personal data. We need this data to provide the respective service. The above principles of data processing apply.
  2. In some cases, we use external service providers to process this data, who have been carefully selected and commissioned by us. These service providers are bound by our instructions and are regularly monitored by us. Insofar as personal data is passed on to third parties in the course of services that we offer together with partners, you can find more detailed information in the following descriptions of the individual services. Insofar as these third parties are based in a country outside the European Economic Area, you can find more detailed information about the consequences of this in the following descriptions of the individual services.

VII. Contacting us

  1. If you contact us by email, the personal data you send us with your email will be stored.
  2. In addition, our website provides contact and enquiry forms that you can use to get in touch with us. The data you enter in the input mask is transmitted to us and forwarded to us by email: name or contact person, email address, company, phone number (optional), message and, depending on the form, the selected topic, product, package or the desired bandwidth. Mandatory fields are marked in the form.
  3. The data is used exclusively to respond to your enquiry. Unless explicitly stated in this privacy policy, the data is not passed on to third parties. To protect against misuse, when you submit the form we store a shortened hash value (checksum) of your IP address on our server together with the time of submission; your IP address itself is not stored. These entries are deleted after two hours. In addition, while you are filling in the form, your browser unobtrusively solves a small computational task that it retrieves from our server; messages with typical spam characteristics (e.g. a conspicuously large number of links) are automatically filtered out. No cookies are set and no additional personal data is stored in the process. We do not use any third-party services (e.g. reCAPTCHA) for the forms.
  4. The processing of the above personal data serves solely to handle your enquiries.
  5. The processing of further personal data that arises from the use of the contact form provided on our website serves to prevent misuse and to ensure the security of our information technology systems.
  6. This also constitutes our legitimate interest in the processing of your personal data. Insofar as you have given us your consent for this, the legal basis for the processing of this data is Art. 6(1)(a) GDPR. Otherwise, the legal basis for the processing of this data is Art. 6(1)(f) GDPR, in particular where you transmit the data to us by sending an email. Insofar as your email is aimed at the conclusion of a contract, Art. 6(1)(b) GDPR constitutes an additional legal basis.
  7. Subject to statutory retention periods, the data will be erased as soon as we have finished processing your enquiry. If you contact us by email, you can object to the storage of your personal data at any time. Please note that in this case your enquiry cannot be processed further. You can declare your withdrawal or objection by sending an email to datenschutz@hk-net.de.

VIII. Map

  1. On our contact page we show a map of our location. The map tiles are loaded from our own map server (map.hk-net.de), which we operate ourselves and which is located in Düsseldorf. No connection to third-party map services is established.
  2. When the map is loaded, our map server processes the technically necessary data from your browser, in particular your IP address (see Section IV). We use this data exclusively to deliver the map and to ensure the secure operation of the server.
  3. The legal basis is our legitimate interest in an appealing presentation of our location and in making our company easy to find (Art. 6(1) sentence 1(f) GDPR).
  4. The map data comes from the OpenStreetMap project (© OpenStreetMap contributors, ODbL licence). The OpenStreetMap Foundation does not receive any data from you in the process.

IX. Visitor statistics (Matomo)

  1. To understand how our website is used and to be able to improve it, we use the open-source software Matomo. Matomo runs on our own server (stats.hk-net.de), which we operate ourselves. The data is not passed on to third parties.
  2. Matomo is configured so that no cookies are set and no information is stored on your device. The following is processed: your IP address, shortened by its last byte before it is stored (e.g. 192.0.2.0 instead of 192.0.2.123), the pages accessed and the time of access, the page from which you came to us (referrer), as well as browser, operating system, screen resolution and language setting. To combine several page views of one visit, Matomo creates a hash value from this information, which is recalculated every day. You are not recognised across several days; the data cannot be attributed to a specific person.
  3. The legal basis is our legitimate interest in analysing and improving our website (Art. 6(1) sentence 1(f) GDPR).
  4. The raw data is deleted after six months. After that, we only have aggregated statistics without reference to individual visits.
  5. If you have enabled "Do Not Track" in your browser, your visit is not recorded. You can also object to the recording here at any time: